With the emergence of Omni-channel, the multi-channel retailing has become more focused on the consumer experience smoothness and thus provides greater user experience even if the customer buys in the store, on the web, through a mobile device or any of these channels.
In today’s digital-savvy world consumer expects everything to be readily available at his/her fingertips. Although it might be a major challenge for many of the brands to implement full-fledge Omni-channel strategy. Thus, retailers must connect all the dots that are necessary to connect with the consumers in real-time.
According to MIT’s report, 80% of store shoppers check prices online, with one-third accessing the information on their mobile device while inside the actual store. This percentage proves that consumers are also approaching their experience from multiple angles. Source – marketingland.com
Join this webcast to hear from Ritesh Patel about his experience and insights into the art of effectively managing Office Brands e-Commerce platform with Omni Commerce and the methods that have helped him better the sales numbers each quarter.
What You Will Learn:
An Overview of New & Exclusive Omni Commerce Features Such as:
- Mobile Scan & Go
- Guest Checkout
- Inventory Visibility
- Improved Precision Marketing
- Visibility of Prices Online
Date: Thu, APR 03, 2014
Time: 03:00 PM – 04:00 PM EST