IBM Watson Assistant formerly Watson Conversation is a service from IBM. It helps to build a solution that understands natural-language and leverage machine learning to reply to customers in a way that is parallel to a conversation between humans.
User Friendly Interface: Easy-to-use tooling to build multi-turn dialog and scale quickly.
Pre-built Content: Browse from a list of already configured customer service and industry content packs to save time and start faster.
Analytics & Recommendations: Get insights into conversations and tailor our training of Watson. Understand how users are interacting and how Watson is performing.
Data Privacy: IBM is the only provider that allows us to choose whether our data will be used for improving models. So when we train our model, we can own and protect the insights we have generated.
Banking: A home loans assistant to service Home Loans applicant with their application.
E-Commerce: Watson can help to order and purchase items seamlessly, helping customers to order as quickly and simply as possible.
Call Center: A Chatbot that interacts and returns customers support queries instantly 24/7.
Hotel: Leveraging IoT, Watson Assistant can set hotel room temperature, offer dining recommendations, turn on lights, and close blinds.
Automotive: IBM Watson Assistant for Automotive can enhance in-vehicle experiences, helping the automotive industry better understand and interact with drivers and passengers. It helps to provide a proactive assistant to predict driver needs and facilitate vehicle functions.
Healthcare: IBM Watson Assistant can help accelerate the drug discovery. Even the smartest medical researchers struggle to keep up with the sheer volume of new information being generated. The technology holds immense potential to bring new drugs to market quicker than ever before.
“Bridge the Communication Gap”
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